We have qualified first aid staff on site at all times. You should contact any member of our team if you require any first aid assistance.
We have 4 refuge points in the attraction in the event of a fire evacuation; with an evacuation chair in each location. These are located as below;
- The first location is on the landing area at the bottom of the stairs as you leave the Locker Room.
- The next location is at the top of the staircase before you enter Sporting Hero Academy
- There is a refuge point within the Sporting Hero Academy on the top floor
- And finally there is a refuge point on the staircase leading from the Second Floor down to Seaside.
In the event of an evacuation our team members will advise you of the nearest refuge point and our trained team members will meet you and assemble the evacuation chairs in order to safely assist you from the building. The chairs have a safe working load of 120kg.
We plan to introduce a further Refuge Point in the building – details of this will be added once it is installed.