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  1. Madame Tussauds Blackpool
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what should I do?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?

I'm unsure if my booking has been successful - what do I do?

Please contact us via Live Chat if you are unsure whether your payment went through, and we can check to see if your booking has completed. Please also check your bank account to see if any payment has been attempted and your emails for a confirmation email of your booking.

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Related articles

  • I have booked my tickets online, but not received an e-mail confirmation?
  • How do I contact you with a guest enquiry?
  • I have received an error message when making a booking, what should I do?
  • What do I need to bring for my free carer ticket?
  • I may have two bookings, what do I do?

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